Online Shopping

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Q1：How to place order on WPGDADAGO online shop？

Just follow below steps to place your order,

1. Register Account and Login our website.

2. Search the item(s) you need and click the button of 【BUY】to add to shopping cart.

3. Click the Icon Shopping Cart(at top right site of webpage) to cart page, please click【Next Step】 to proceed order information.

4. Check the order details and click button 【Submit】 to send out Order.

● Please note that Will NOT ask you to pay at step 4.

5. Please wait for automated email 「Payment Notice」to make payment.

Q2：Could hold the stock before placing order？

WPGDADAGO is online shop, NOT BE ABLE to hold stock by manual！Customer has to place order and receive Payment Notice to reserve stock, but the order will be expired and cancelled if we didn't receive payment before expiry time.

Q3：Do I need to register or login before using the shopping cart？

You don't need to register / login when adding goods to shopping cart, but will be requested to register / login while checkout the order.

Q4：How to continue to buy after adding items to shopping cart？

You can continue to shop by entering Part No. in 「Search」 box on the page of Shopping Cart.

Q5：How to delete the product from shopping cart？

You can delete item by clicking the icon「trash bin」which is at right side of the product in Shopping Cart.

Q6：Can I order the quantity which is not conformed to SPQ and MOQ requirements？

Must follow both SPQ & MOQ requirements when placing order.

● SPQ stands for「Standard Package Quantity」

● MOQ stands for 「Minimum Order Quantity」

Q7：The price on website is only set to 1000+pcs. How much if want to order 10,000pcs？

According to this scenario, please take the price break of 1000+pcs for quantity more than that.

Q8：How to review shopping cart？

Please click Shopping Cart icon to review cart which is located at the Top Right Site of each web page.

Q9：I added items to shopping cart, can I checkout the order later？

Yes, you could；but only could be kept till end of the day(Taiwan time). All information there will be eliminated next day.

Q10：How to know the order is submitted successfully? How to know the order is shipped out？

1. Webpage will show [We have Received Your Order] right after the order is submitted successfully.

2. You will receive an email『Payment Notice』if the stock is confirmed to fulfil this order,

3. You will receive an email「Delivery Notice」after the shipment is ready to be released to carrier.

Besides, you can login WPGDADAGO online shop to check the latest order status.

Q11：Why I received email [Stock Difference Notice] after submitting order？

Stocks at our online shop are dynamic.

System will check current stock once submitting order, if it's different with order quanity, cusotmer will receive an email immediately [Stock Difference Notice] to cancel order or revise order quantity.

Q12：Is there minimun order value requirements? Do I need to pay the freight？

Please refer below information：

■ Order Value、Freight、Handling Charge：

Loc	Currency	Min. Line Value	Min. Order Value	Freight	Handling Charge
WPG	US$	N/A	N/A	Order Value ≧US$100, Free Freight	N/A
				US$50≦Order Value＜US$100, Charged US$30.	N/A
				Order Value＜US$50, Charged US$35.	N/A
	RMB	N/A	N/A	Freight & China VAT included in unit price	Order Value＜US$50 equivalent, Charged ¥20
	TWD	N/A	N/A	Freight included in unit price (excluded VAT)	Order Value＜US$50 equivalent, Charged TWD 80
USA1	Only US$	US$350.00	US$350.00	Different LOC has different rule, system will auto calcuated during place order and show on the page 【BEFORE】 submit order.If the freight=0, it means the order reached Free Freight.	N/A
USA2	Only US$	US$100.00	US$1000.00		N/A
version: Feb., 2023