Payment_WPGDADAGO

HomePayment

Q1：How do I pay after placing order？

1. If current stock can fulfil your orer, system will send you an e-mail of Payment Notice.

2. The Payment Notice will guide you to make on-line payment or download P/I to arrange wire transfer. Or later Log in website_[Orders]_[Payment] to make on-line payment or download P/I to arrange wire transfer.

Q2：How many kinds of payment method accepted？

1. For USD Orders：On-line PayPal, Wire Transfer. (please see our bank information on P/I.)

2. For RMB Orders：On-line Alipay, On-line WeiXinPay, Wire Transfer. (please see our bank information on P/I.)

3. For TWD Orders：Wire Transfer, ATM Transfer, Internet Banking Transfer. (please see our bank information on P/I.)

Q3：Can I pay by Credit Card？

TWD、RMB：credit card is NOT available yet.

USD：please refer Q2, click PayPal icon on order page to pay by credit card.

Q4：What payment currency is accepted？

Payment currency must be in accordance with order currency. We have currency in USD, RMB and TWD, please mind the notes on search result.

Q5：Can I arrange one payment for several orders？

If several P/I are same receiving bank account, you may arrange one payment for total amount of all P/Is. Please be sure to send payment details(all order numbers) to customer service.

Q6：I have made the payment, why the order status still is 「waiting for Payment」？

Please contact Customer Service and provide the proof of payment. Proof of Payment: Bank's T/T Receipt, online PayPal screen shot or soft copy.

• Contact Information of Customer Service：

E-mail：ec.service@wpgo2o.com

[Live Chat] on WPGDADAGO website at working hours.

Q7：Whom should I send remittance receipt to？

Please send remittance receipt to Customer Service.

Customer Service E-mail：ec.service@wpgo2o.com

Q8：How long will the payment be confirmed after completing the remittance？

1. OnLine pay：within 24 hours after completing payment procedures.

2. Wire Transfer： It depends on the process of your paying bank. Please send remittance receipt to Customer Service to check it.

Cutsomer Service Email：ec.service@wpgo2o.com

Q9：I found that wrong item(s) is/are ordered but already paid. Can I cancel the order and have refund？

"Ordered wrong item" is not our mistake, If the order Status is shown [shipment is Processing]、[Logistics]、[Completed], CANNOT cancel order, nor refund.