Account Register

HomeAccount Register

Q1：Do I have to register account if want to buy online？

Yes, have to register to be the WPGDADAGO online shop member first then start online purchasing. Register Now.

Q2：How to register to be the member？

Just need to enter simple information to register member, please follow below steps：

Step 1. Please click the button of 【Register】 and fill in the information. (password only allows English, number, symbols dot and @)

Step 2. Once send out the registration, our system will send an email of [user account confirmation] to verify email address.

Please MUST click the linkage in the user account confirmation email to complete verification within 24 hours to activate account.

Step 3. Your Account ID on log in is the email address on registration.

Q3：Do I have to fill in the address information on registration？

No need to fill in address information on registration.

Please log in to add/edit address information at menu [My Account].

If there is no address information on ordering procedures, please click “Add New Address” on the address page to enter it.

Q4：Forgot log in ID, what could I do？

Log In ID is the email address you entered on registration. Could provide the possible email address to Customer Service to check it, but if those are not register email, please register new account.

Q5：How should I do if forget password？

Step 1：Please click【Forget Password】and fill in the email address which you registered >> click [Get Verification Code], please DON'T close webpage.

Step 2：You will receive [WPGEC change password confirmation email], there is verification code in email content.

Please copy verification code, back to webpage, paste verification code, set up new password to complete changing password. Then log in with new password.

※ Gentle Reminder：

Please proceed changing password immediately once receiving[WPGEC change password confirmation email], otherwise need to apply it again after closing webpage.

If didn't proceed changing password after receiving Verification Code, your Old Password still is active.

Q6：How to change the password？

Please login and click the menu 「My Account」→「Password Change」to change password.

Q7：Can I change the log in account ID 、name？

The login account ID is the email address you registered, cannot be changed.

If want to modify detailed information of account ID like personal name, company name, please log in and click menu bar-[MY ACCOUNT]_[ACCOUNT] to modify it.

Q8：In registering, why the system said that my account was existed？

The email address you filled in may had been registered on WPGDADAGO or the other platform of WPG Holdings. Please make sure your email address is correct or contact Customer Service to check it.

Q9：Can't log in and show inactivated account, how can I do？

If didn't visit WPGDADAGO for a long time or didn't complete verification, please note the alert message on webpage while log in：“have sending member confirmation email”, please click the verification in email to activate account；or you may contact Customer Service to check it.