Return & Reimburse

WPG Holdings, its subsidiaries and affiliates including but not limited to “WPI Group”, “SAC Group”, “AIT Group” and “Yosun Group”, operates www.wpgdadago.com ( “this Website”) under the name of “WPGDADAGO”. WPGDADAGO, through this Website sells a variety of products offered by WPGDADAGO, including but not limited to semiconductor electronic components (collectively referred to as "Products") and provides the product-related information. WPGDADAGO facilitates the transactions of Products (collectively referred to as "Service") through this Website together with the use of the associated manufacturer’s application exclusively for WPGDADAGO’s network service (“Web Service Application”) and the third-party website link service provided by the associated manufacturers and their websites.

By accessing, visiting, browsing or using any part of this Website or any of its software, programs or service, or interacting with or attempting to interact with those listed above, it constitutes that you or your representative or any entity deemed to be your representative (collectively or individually referred to as "You", "Your" or "User") agree each of the terms and conditions (collectively, the "Terms of Use") described hereof. WPGDADAGO will collect and use your personal information at the time you access or use this Website. Please refer to the Protection of Personal Information and Privacy Right Statement of WPGDADAGO for more information. As long as you order products though this Website or through mail, e-mail, phone or fax, or any other channels, it constitutes that you or your representative or any entity deemed to be your representative agree to “the Terms of Use” and “the Conditions of Order”.

A. Terms of Use

1. Visiting the website

All users of this Website are required to first register prior to lodging any purchase orders. Certain specific parts of this Website will, via a system and network protected by user name/password, provide you with an extended range of services, such as (but not limited to) Web Service Applications.

Your user name and password shall constitute your personal identification information. You should provide WPGDADAGO with accurate, complete and updated personal information, but not false information and should not impersonate other individual or entity. It is at your sole responsibility to protect the confidentiality of your personal identification information. You agree that your personal identification information is restricted to use by you and your authorized representative and that you are solely responsible for all activities performed on this Website by using the said information. We strongly recommend you to log out of this Website and close your browser window after your visit to this Website has been completed to prevent unauthorized access to your personal identification information. If you believe your personal identification information is stolen, or should you believe the said information is used without your permission, please contact WPGDADAGO at ec.service@wpgo2o.com. Please be reminded that no websites on the internet is able to guarantee 100% security in the process of use. Hence, despite the efforts of WPGDADAGO in protecting the user's personal identification information and privacy, if you, through this Website, transmit or save personal identification information, you shall bear the risk arising out of such use.

2. Intellectual Property Rights

The services, this Website, and all information, web services applications, software, materials, databases, paper or electronic documentation, content, and materials that you have browsed, acquired or otherwise obtained on this Website (hereinafter referred to as the "Content") are protected by the United States and international copyright law, trademark law and other applicable laws that are owned by WPGDADAGO and its business partners, subsidiaries, licensees, suppliers, contributors or associated manufacturers.

According to the Terms of Use, you are granted a non-exclusive, revocable and non-transferable license to which permit you to use the Website, services and content as well as to download, to print and to save parts of the contents except software and web service applications. This license does not transfer to you any rights, title or interest in any of the contents or material on this Website that you may access or download. Subject to the limited license prescribed in these Terms of Use, WPGDADAGO reserves all the title and intellectual property rights to any content you may obtain or download from this Website.

Software and web service applications with copyright which can be downloaded from this Website (excluding software provided by the end user through communication services) (hereinafter referred to as "the Software") is owned by WPGDADAGO and/or its suppliers or collaborators and shall be further protected by patents, trademarks, trade secrets or any other intellectual property rights where applicable. When you use software and web services applications and if these software and web services applications come with or contain a User License Agreement (the "License Agreement"), you shall be bound by the relevant terms and conditions. You may not install, acquire or use any software or web service applications that come with or include a license agreement unless you agree to the terms of the license agreement in advance. In the case of any software or web-based service that does not come with a license agreement, WPGDADAGO, within the scope of the relevant license or relevant laws, agrees to grant to you and users a non-transferable and revocable license to use those software or web services applications for the purpose of browsing the Website and other operations and not for other purpose. Any statements made by collaborators for the software or web service application are provided for reference only.

WPGDADAGO will not grant any other rights or permissions (whether express or implied), including but not limited to any patent license. Unauthorized copying or redistribution of the software is expressly prohibited by law and may result in severe civil and criminal penalties. Any person in violation of this provision may be sued by WPGDADAGO. All licenses granted under these Terms of Use are subject to the following restrictions: (1) You may use the copies of the contents only for your own internal business usage or for your personal non-commercial purposes; (2) You shall not copy or publish the contents to any network (Iii) You shall not modify, translate, decompile, disassemble, reverse engineer or otherwise modify the Website or contents in any way, or delete or modify the Website, or any other media, or transmit, distribute, publish, any copyright, trademark or other intellectual property rights notice. Without limiting the foregoing, copying or copying the software or web services applications on the Website to any other server or location for further copying or redistribution is expressly prohibited. You acknowledge that the software, the web services applications, and any accompanying files and / or technical information may be subject to applicable US export control laws and regulations. You agree not to export or transfer the software (directly or indirectly) to any other country subject to the restrictions set forth in the US import and export control laws and regulations.

Unless permitted by relevant laws, no person may use any of the marks or logos appearing on this Website without the express written permission of the trademark owner.

WPGDADAGO may, at any time and at its sole discretion, forbid or restrict your use of the Website, including but not limited to the Services.

If you are aware of any actual or potential infringement of copyright on any contents of the software or web services applications, or an infringement notice is required in accordance with applicable laws or regulations, please contact WPGDADAGO via the contact window provided in these Terms of Use (hereafter referred to as the “Contract Window”). WPGDADAGO will attend to such matter in accordance with the applicable procedures and relevant laws.

Upon receipt of an infringement notice from copyright holders or its agent, WPGDADAGO will remove the information or services that is involved in the alleged infringement from this Website, disable access of the use or take any other disposition. If you believe that the information or services were not infringed, you may submit a counter notice to us with the contact information provided in this statement and WPGDADAGO will attend to such matter in accordance with the applicable procedures and relevant laws.

3. Disclaimer

WPGDADAGO and its suppliers do not provide any expressed or implied warranty or representation regarding to this Website, Service or content of this Website. WPGDADAGO and its suppliers expressly disclaim any expressed, implied, statutory or any other forms of warranty, including but not limited to the implied warranty of merchantability, fitness for a particular purpose, rights or non-infringement of this Website, the Service or the content of this Website. Any warranty of software and web service applications are provided according to the license agreement with the suppliers or copyright holder where applicable, which shall also be subject to these warranty disclaimers. The Company and its suppliers make no warranty as to whether the function of this Website or services would be uninterrupted, punctual, safe or error-free, and whether or not defects in this website or services would be rectified. WPGDADAGO does not make any guarantee that the content of this Website is accurate or complete and the errors of the contents of this Website would be rectified. This Website, the Services and the content of this Website are provided on an "as is" basis. WPGDADAGO and its suppliers are not responsible for unauthorized access or alteration of your transmissions or materials, any material or information sent or received or any material or information not sent or not received, or any transactions made through this Website. WPGDADAGO and its suppliers are not responsible for the content sent by any third party through this Website and/or any content contained in this Website. You should not rely on the advice you receive from this Website to make personal, medical, legal or financial decisions, but should consult appropriate experts for specific recommendations in your actual situation.

4. Additional Disclaimer

There are no restrictions on the disclaimer stated in Article 3 above.

a. Technical Assistance and Application Engineering Service

WPGDADAGO would provide technical assistance and application engineering service in accordance with the regulation of suppliers solely for the convenience of WPGDADAGO’s customers. The technical support and application engineering staff of WPGDADAGO shall strive to provide customers with useful product information. WPGDADAGO does not guarantee that any information or recommendation provided is accurate, complete, or correct, and WPGDADAGO shall have no responsibility or liability whatsoever in connection with any information or recommendation provided whether or not you rely on such information or recommendation. It is at your sole responsibility to analyze and determine the appropriateness of any information or recommendation provided by applications engineering personnel of WPGDADAGO and any reliance on such information or recommendation is at your sole risk and discretion. Without prejudice to the generality of the foregoing, any proposed substitution or comparative search information on a spare part is intended as a suggestion only and WPGDADAGO does not guarantee the accuracy, completeness or correctness of such information or advice.

b. Correction of Errors and Inaccuracies

The content of this Website may contain typographical errors or other errors or inaccuracies and the information may not be complete or updated. Hence, WPGDADAGO reserves the right to rectify any errors, inaccuracies or omissions and to change or update the content at any time without prior notice. WPGDADAGO does not, however, guarantee that any errors, inaccuracies or omissions will be rectified.

c. Links to Third Parties’ Websites and Promotions

Links to third parties’ websites or information do not constitute or imply endorsement, warranty or recommendation by WPGDADAGO to third party, third parties’ websites or the information contained herein unless expressly stated on this Website. You acknowledge and agree that: WPGDADAGO does not accept any responsibility for the availability of such websites and WPGDADAGO does not endorse or guarantee, nor shall it bear any responsibility or obligation in connection with any of such websites or their contents. You decide whether you will interact or communicate with any other websites. Any transaction or participation in promotional activities, including the delivery and payment of products and services, and any other terms and conditions related to such transactions or promotions, which are included in or linked to by third parties (including advertisers) and any conditions, warranties or representations associated with such dealings, are solely between you and advertisers or other third parties. WPGDADAGO is not responsible or liable for any part of any such transaction or promotion.

d. Geographical Limitations on Use

Like most internet websites, this Website is accessible worldwide. However, not all Products or Services offered by us are available to all persons or in all geographical locations. WPGDADAGO reserves the right to restrict the provision of its Products and Services to any person, geographical area, or jurisdiction and to restrict the quantity of any Products or Services that it provides. You agree to comply with applicable laws and local regulations regarding the transmission of technical information, acceptability of the content and the online code of conduct.

e. Color Display

WPGDADAGO attempts to display as accurately as possible the colors of the Products shown on this Website. However, since the colors you see will be dependent on a variety of factors, including your monitor or printer, WPGDADAGO cannot guarantee that the color viewed by you will match the actual color of the Products.

5. LIMITATON OF LIABILITY。

IN NO EVENT SHALL WPGDADAGO OR ITS SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST SAVINGS, OR LOSS OF BUSINESS OPPORTUNITY) ARISING OUT OF OR RELATING TO: (I) THIS WEBSITE, THE SERVICES, OR THE CONTENT, OR YOUR USE OF OR INABILITY TO USE THIS WEBSITE, THE SERVICES, OR THE CONTENT, (II) ANY TRANSACTION OR COMMUNICATIONS CONDUCTED THROUGH OR FACILITATED BY THIS WEBSITE; (III) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THIS WEBSITE, THE SERVICES OR THE CONTENT, (IV) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, (V) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THIS WEBSITE OR THE SERVICES, OR (VI) ANY OTHER MATTER RELATING TO THIS WEBSITE, THE SERVICES, OR THE CONTENT; EVEN IF WPGDADAGO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCORDING TO THE FOREGOING, IN NO EVENT SHALL THE LIABILITY OF WPGDADAGO AND ITS SUPPLIERS RELATING IN ANY WAY TO THIS WEBSITE, THE SERVICES, OR THE CONTENT EXCEED US$100 OR THE MINIMUM AMOUNT ALLOWABLE UNDER APPLICABLE LAW, WHICHEVER IS GREATER, REGARDLESS OF THE LEGAL THEORY ASSERTED FOR SUCH LIABILITY, WHETHER IN CONTRACT, TORT, WARRANTY OR OTHERWISE.

IF YOU ARE DISSATISFIED WITH THIS WEBSITE, THE SERVICES, THE CONTENT, OR WITH THE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE, THE SERVICES, AND THE CONTENT.

Any action against WPGDADAGO or its suppliers with respect to this Website, the Services, or the content must be instituted within one (1) year from the date on which the claim being made.

Some states in the United States prohibit the exclusion or limitation of incidental or consequential damages. Hence, the above exclusion or limitation may not apply to you, but in any case the aforesaid exclusion or limitation shall be applied to the fullest extent permitted by law.

For all the other information of the limitations of liability related to Products (including Chip Outpost products), please refer to the “Conditions of Order”.

6. Other Prohibited Users’ Behaviors

You are prohibited to do anything that is detrimental to the security or tampering with the system resources and/or accounts associated with this Website. It is prohibited to use or distribute tools which would damage the security (such as guessing passwords manually or by using programs, cracking tools, or web-based detection tools). WPGDADAGO may monitor your use of this Website, including but not limited to Services, to ensure that you comply with these Terms of Use. If you participate in or are suspected of engaging in activities that violate these Terms of Use, WPGDADAGO may reserve the right to investigate your activities for our own purposes and, at our own discretion, decide whether or not to disclose to others, including but not limited to government agencies, private detectives or other users of this Website, the details of your violation of the terms in order to assist them in resolving security accidents.

You agree that you will not use this Website in any way that violates any laws, violates any third party's intellectual property rights or intervenes in its rights. You may not do any of the following actions that would impose unreasonably or disproportionately large loads on the infrastructure of this website, or interfere with or attempt to interfere with the normal operation of this Website or bypass any robotic exclusion headers in this Website or other measures that may be used by WPGDADAGO to prevent or restrict access to this Website or any action which is considered by WPGDADAGO, at its sole discretion, as similar behaviour.

WPGDADAGO reserves the right to fully cooperate with any law enforcement authorities or court order and according to their requests or instructions, to disclose the identity of anyone violating the regulation of security of this Website or these Terms of Use.

7. Information provided by Users

WPGDADAGO will not claim the ownership of those information you provided to WPGDADAGO (including feedback and suggestions) or posted, uploaded input or submitted to this Website or provided as material for the relevant services (collectively referred to as "Material"). However, by posting, uploading, inputting, providing or submitting your Material, you are granting to WPGDADAGO, its affiliated companies and sublicensee a royalty-free, irrevocable, perpetual, worldwide license in connection with the Material including, without limitation, the rights to use, copy, distribute, transmit, make public, execute publicly, reproduce, translate, reformat or edit or modify, display and create derivative works from this material, in whole or in part, in any manner and on any and all known or future media, without any restriction or responsibilities to you. WPGDADAGO has the right to publish your name, portraits, pseudonyms, or other identifiers from your Material.

According to these Terms of Use, no compensation will be paid in connection with the use of your Material. WPGDADAGO is under no obligation to publish or use any Material you provided and may, at any time and at its sole discretion, remove any of your Material. As soon as you post, upload, input, provide or submit your Material, you warrant and represent that you own or otherwise control all of the rights to your Material as described in this Section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Material and grant the license which you are required to provide in accordance with these Terms of Use, and you further warrant and represent that you will not violate any law or rights, including without limitation the intellectual property rights of any person or entity.

8. Confidentiality

You shall not disclose the Confidential Information of WPGDADAGO for so long as the information in its confidential nature. "Confidential Information of WPGDADAGO" means all non-public information disclosed by us through the web services applications or Software that is designated as confidential or that, given the nature of the information or based on background of its disclosures, should be reasonably considered as confidential. You shall not use or allow the use of the Confidential Information of WPGDADAGO, except as expressly permitted in accordance with these Terms of Use. Confidential Information of WPGDADAGO includes, without limitation, non-public information relating to us or our business partners' sales record, profit margin, profit amount, technology, customers, business plans, promotion and marketing activities, finance-related matter and other business information (including but not limited to any information about or involving one of our so-called pre-sales tests or products you received as a result of your participation in such pre-sales test) and third-party information that we are obligated to keep in confidentiality. Notwithstanding any other provision in this Section, if the information is disclosed without any violation of the Terms of Use or you are able to evidenced in writing that you have received the information from a third party that is not known to you through unlawful or improper conduct or it is evidenced in documentation that it has been independently developed by you, you shall not be liable for the foregoing confidential obligation.

9. Applicable Law; Dispute Resolution

These Terms of Use are governed by the laws of the Republic of China and shall not apply the principle of conflict of laws. The United Nations Convention on Contracts for the International Sale of Goods (1980), the United Nations Convention on the Limitation Period in the International Sale of Goods and the Uniform Computer Information Transactions Act and its enforcement in each jurisdiction and subsequent amendments, do not apply to these Terms of Use. Any dispute or claim arising from or in connection with your use of this Website, the Service or the content of this Website (Collectively referred to as “Dispute”) shall be governed by the relevant laws of the Republic of China. You hereby agree that the Taiwan District Court in Taipei shall be the court of first instance and such consent shall be irrevocable. You further acknowledge that WPGDADAGO’s rights in its intellectual property are of a special, unique, extraordinary character, giving those rights peculiar value, the unauthorized use, disclosure, or loss of which cannot be readily estimated and may not be adequately compensated for in monetary damages.

10. General Provision

Additional terms and conditions on this Website may be provided to you as part of the additional services or as the additional content, which will apply to the specific services or content to which it claims to apply, and when in conflict with the Terms of Use, the "Terms of Use" shall prevail. These Conditions of Order constitute the entire agreement of the parties with respect to the subject matter hereof. If WPGDADAGO does not pursue claim against a breach or non-performance hereunder, it shall be construed as a waiver to pursue claim against any preceding or subsequent breach or non-performance. If any part of the Conditions of Order are determined by a court of competent jurisdiction or competent arbitrator with jurisdiction over a dispute to be invalid or unenforceable, it will not affect any other provisions of these Terms of Use and all of which will remain in full force and effect, and where practicable, such court or arbitrator shall have the authority to modify any invalid or unenforceable provision to reflect, as accurately as possible, the intention of the parties. No rights, duties, agreements or obligations hereunder, may be assigned or transferred by operation of law, merger or otherwise, without the prior written consent of WPGDADAGO. These Terms of Use and the relevant subject matter (including but not limit to this Website) do not constitute any joint venture, partnership, employment, or agency relationship between you and WPGDADAGO or its suppliers. The obligations, rights, terms and conditions hereof will be binding upon and applicable to the benefit of the parties hereto and their respective authorized successors and principals.

11. Changes of the Terms of Use

WPGDADAGO reserves the right to change these Terms of Use without notice. You are responsible for reviewing these Terms of Use prior to accessing, visiting, browsing, using, or interacting or attempting to interact with any part of the website or any software, program or Services on the website, and If you continue to use the Website and its services or content, you will be deemed to agree to the current modified Terms of Use. When these Terms of Use have been changed or updated, "the latest revision date" would be updated accordingly. By becoming a registered user of certain functions on this Website, you agree, as part of this process, that you agree to receive e-mails sent to you at the sole discretion of WPGDADAGO to inform you of changes to the Terms of Use and/or other policies of the WPGDADAGO. You can reject this default provision by choosing not to accept these emails. Notwithstanding any provision to the contrary in these Terms of Use, WPGDADAGO may unilaterally decide to change these Terms of Use and such changes shall be binding upon you and WPGDADAGO.

Governing Version

If there is any discrepancy between the other language versions and the Chinese version, the Chinese version shall prevail.

Questions or Additional Information

If you have questions regarding this Terms of Use or wish to obtain additional information, please send an e-mail to ec.service@wpgo2o.comec.service@wpgo2o.com

Date of the latest version
June 14, 2016

Terms of Purchase

WPG Holdings, its subsidiaries and affiliates including but not limited to “WPI Group”, “SAC Group”, “AIT Group” and “Yosun Group”, are operating www.wpgdadago.com ( “this Website”) under the name of “WPGDADAGO”. WPGDADAGO, through this Website sells a variety of products offered by WPGDADAGO, including but not limited to semiconductor electronic components (collectively referred to as "Products") and provides the product-related information. WPGDADAGO facilitates the transactions of Products (collectively referred to as "Service") through this Website together with the use of the associated manufacturer’s application exclusively for WPGDADAGO’s network service (“Web Service Application”) and the third-party website link service provided by the associated manufacturers and their websites.

By accessing, visiting, browsing or using any part of this Website or any of its software, programs or service, or interacting with or attempting to interact with those listed above, it constitutes that you or your representative or any entity deemed to be your representative (collectively or individually referred to as "You", "Your" or "User") agree each of the terms and conditions (collectively, the "Terms of Use") described hereof. WPGDADAGO will collect and use your personal information at the time you access or use this Website. Please refer to the Protection of Personal Information and Privacy Right Statement of WPGDADAGO for reference to the policy of the said information. Where you order products through this Website or through mail, e-mail, phone or fax, or any other channels, it shall constitute that you or your representative or any entity deemed to be your representative agree to “the Terms of Use” and “the Conditions of Order”.

B. Conditions of Order

All purchase orders placed through WPGDADAGO are subject to the terms of the Conditions of Order set forth herein. Any purported changes submitted by a purchaser in any additional documentation are hereby expressly rejected. In the event any purchase order placed on a form deviates from the Conditions of Order, we will, at the time of order, solely at our discretion, determine whether or not to accept the purchase order in accordance with the Conditions of Order. The Conditions of Order set forth herein shall be the sole terms governing the purchase orders.

1. Order Validation and Acceptance

After you place an order, we will verify the information as provided by you in the order form at the time that we process your order. Your placement of an order with WPGDADAGO is an acceptance of WPGDADAGO’s offer to sell our Products, subject to availability of the Products and pursuant to the Conditions of Order. WPGDADAGO, at its sole discretion, may complete your order by processing your payment and delivery of the Products, or may, for any reason, decline to accept your order or any part of your order. No order shall be considered as being accepted by us until the Products have been shipped. If we decline to complete your order, we will attempt to notify you using the email address or any other contact information as provided in your order. Delivery and/or shipment dates provided in connection with any order are estimates only and shall not, in any event, represent a fixed or guaranteed delivery dates.

2. Quantity Limitations

WPGDADAGO may restrict or cancel any quantity of products available for purchase on any basis, and to alter the availability or duration of any special offers at any time

3. Electronic Communication

When you place an order via this Website, you are required to provide a valid email address, which we may use to communicate with you regarding the status of your purchase order, to advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your purchase order. You agree that WPGDADAGO will not be responsible for any damage that you may incur or information that you do not receive as a result of your failure to provide or maintain a valid email address or as a result of any failure of your email system, spam filters, or other impediments to your receipt of our communications beyond the reasonable control of WPGDADAGO.

4. Currency Information

The currency adopted by this Website for pricing of the Products shall be in U.S Dollar (USD) and Renminbi (RMB). You may select your preferred currency option for your order at the top of this Website.

5. Pricing and Product Information

WPGDADAGO purchases all Products directly from the respective original manufacturers or authorized resellers.

WPGDADAGO shall make reasonable efforts to provide updated and accurate information relating to the Products and prices, but does not in any way warrant and/or guarantee the accuracy of any such information. If there is any change in relevant information, upon receipt of the same from the original manufacturers, the information shall be published in this Website without notice. Prices are subject to change at any time prior to WPGDADAGO's acceptance of your order. In the event we discover material errors in the price or availability of a Product that affects your outstanding order with WPGDADAGO, we will notify you of the corrected information, and at the same time you may choose to accept the revised quantity or price, or cancel the purchase order. If you choose to cancel the purchase order, WPGDADAGO will refund the entire purchase amount that has been paid by you for the order concerned.

6. Payment

You should settle the payment in the following 60 hours upon receiving the notice of payment from WPGDADAGO. If you are not able to pay within the prescribed time, WPGDADAGO shall have the right to cancel your order.

Payment must be made in the currency in which the order was placed.

(1) Payment in USD：

Paypal、Bank Transfer (Our account information will be shown in the details of the purchase order

(2) Payment in RMB：

Alipay, WeiXinPay, Bank Transfer (Our account information will be shown in the details of the purchase order)

7. Shipping charges

Shipping and insurance charges shall be paid by you. Please select the method of delivery at the time of order.

(1) Forwarder

A. International Express: The following options are available when you checkout your purchase on the Website

(a). Engaging us to arrange the forwarder: the freight will be displayed at the checkout point which will be included in the total amount due.\

(b). Arranging the forwarder by yourself: You should enter your forwarder’s account and be responsible for any charges that you may incur for delivery of the Products purchased.

B. Local Delivery: The delivery charges will be displayed at the checkout point which will be included in the total amount due.

(2) Overweight or oversize goods may be subject to a surcharge. If such an event, WPGDADAGO will contact you prior to shipment.

8. Certificate of Ex-change

Payment in USD: After the products have been shipped, you may download the invoice issued by “WPG Electronics (Hong Kong) Limited” or make any enquiry in respect of the invoice using the “Order Enquiry” function on this Website.

Payment in RMB: Invoices will be issued in the name of WPG China (SZ) Inc. which will be dispatched to the address provided by you at the time of the order. .

9. Taxation

Value-Added Tax is included in the transaction in RMB on this website, but not including any local taxes or other taxes levied by the government, such as (but not limited to) business tax, use tax, royalties or any other applicable taxes. The price stated in USD is exclusive of taxes and you shall bear all the relevant taxes payable for your order.

10. Out of Stock and Shortage of Goods

This Website does not provide reservation service. Your order submitted will be first reviewed and confirmed by our customer service representative. The order review status will be provided to you through email. If the actual inventory does not match the order being submitted, WPGDADAGO has the right to change or cancel the order and will notify you about it within 12 hours after your submission. Upon receipt of the notice, you should reply within 24 hour as to whether you accept the revised quantity for the purchase order. If you cannot reply on time, WPGDADAGO has the right to cancel the purchase order at its sole discretion.

11. Return Policy

In the event where the Product is inconsistent with the model and/or specification required or contains quality problem or is damaged in transit or other circumstances or where the Product delivered is below the quantity ordered, you may apply for refund. Unless there is written agreement with WPGDADAGO, we do not agree to any return of the Products. Please refer to the following instructions with regards to the procedures for refund:

(1) Inconsistency with the model and/or specification ordered: If the Product received is inconsistent with the model and/or specification as prescribed in the purchase order, please send an e-mail to our online customer service on this Website with clear product photos within 14 days from the date of shipment, including the outer packaging with product label and the Product, specifying that it is an application for “Return Material Authorization (RMA)”. Please note that the Product that you wish to return shall not be unpacked and shall be kept in good condition. Otherwise, we reserve the right not to accept your return.

(2) Quality problem: If you find the product has quality problem upon reasonable inspection, please send an e-mail to our online customer service on this Website with a clear photo of the Product, including the outer packaging with product label and the Product, together with a complete test report within 14 days from the date of shipment, specifying that it is an application for “Return Material Authorization (RMA)”.

(3) Damage in transit: If you receive product that has been damaged in transit, please keep the shipping carton, packing material and parts intact and send an e-mail to our online customer service on this Website with a clear photo of the Product, including the outer packaging with product label and the Product, together with a complete test report within 14 days from the date of shipment, specifying that it is an application for “Return Material Authorization (RMA)”.

(4) We will process your RMA request within reasonable period of time upon receipt of your application and will send you an RMA reference number if it is verified and confirmed to be our responsibility to rectify the issues submitted in the RMA request. Each RMA reference number will be valid for 7 days. You must return the Product to the address specified by WPGDADAGO within 7 days from the date of your receipt of RMA reference number. If you are not able to return the product within 7 days, the RMA reference number will be considered as invalid and WPGDADAGO will cancel your said application. If you return the Product to us after the cancellation, WPGDADAGO shall have the right to reject the return of the Product and your application.

When applying for a return of products, you shall represent and ensure that the products are purchased from WPGDADAGO and are non-counterfeit or non-compliant. You also agree that WPGDADAGO may test any products returned by you in order to determine whether the returned product is counterfeit, non-compliant or in violation of these Conditions of Order. If WPGDADAGO determines that any returned products are counterfeit, incompatible or in violation of these Conditions of Order, WPGDADAGO may: (a) report to any relevant government or regulatory authority, or any other relevant third party; (B) isolate the product for further testing or other analysis, or (c) take any necessary action or such other measures as may be permitted by relevant laws.

12. Sales Compliance

Products, Technical information or Software (Collectively as “Controlled Products”) that you purchase from this Website may be subject to US export and foreign trade regulations of the United States (including but not limited to the Export Administration Regulations (15 CFR Parts 730-774), the International Traffic in Arms Regulations ("ITAR"), laws and regulations authorized by the EAR and ITAR and the economic sanctions regulations maintained by the US government (hereafter referred to as “US Foreign Trade Control Laws”). You are hereby reminded that export, re-export, transfer, sub-transfer or delivery (hereafter referred to as “Import/Export”) of such Controlled Products are subject to US Foreign Trade Control Laws.

(1) Unless you obtain the necessary Import/Export authorization, the Import/Export of Controlled Products to any country or any person is subject to the restrictions or prohibitions under the US Foreign Trade Control Laws.

(2) You shall not by yourself or cause a third person by any means to use the Controlled Products for the following purposes or objects: (a) nuclear end use, (b) a rocket/missile system or unmanned aircraft, (c) nuclear, biological or chemical weapons or weapons of mass destruction, (d) Non-US maritime nuclear propulsion program; (e) non-US ships or aircraft, (f) any military end-use prohibited by the US Foreign Trade Control Laws, including 15 C.F.R. Part 744, or (g) any other end-use or end-user prohibited by the US Foreign Trade Control Laws.

(3) You agree to provide any necessary information in relation to the sales or transportation of the Controlled Products required by this Website.

13. No Use as Key Components

Products sold by WPGDADAGO are not authorized for use in certain applications, including but not limited to, life safety, life support, life sustaining, surgery, human implantation, nuclear, or aircraft applications or for any use or application in which the failure of a single component could create a situation in property damage, personal injury or death, unless an authorized officer of the manufacturers has signed an agreement specifically regarding for such uses. You agree to defend and indemnify WPGDADAGO and the manufacturer of the products against all damages, costs and expenses that may be incurred, including without limitation, attorney fees and costs relating to any lawsuit or threatened lawsuit, arising out of the use of products in unauthorized applications.

14. Disclaimer of all other Warranties

SAVE FOR ANY EXPRESS PROVISION MADE BY WPGDADAGO, (i) WPGDADAGO MAKES NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO ANY PRODUCT, AND (ii) WPGDADAGO EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT WITH REGARD TO THE PRODUCTS. THE PRODUCTS MAY BE SUBJECT TO PATENT, TRADEMARK, COPYRIGHT, DESIGN AND OTHER RIGHTS OF THIRD PARTIES. WPGDADAGO SHALL IN NO EVENT WHATSOVER BE RESPONSIBLE OR LIABLE IN THE EVENT OF ANY CLAIM OF INFRINGEMENT OF ANY SUCH RIGHTS. IF AN ORDER INCLUDES SOFTWARE OR OTHER INTELLECTUAL PROPERTY, SUCH SOFTWARE OR OTHER INTELLECTUAL PROPERTY IS PROVIDED BY WPGDADAGO TO YOU SUBJECT TO ANY AND ALL APPLICABLE INTELLECTUAL PROPERTY RIGHT AND USER LICENSES. NOTHING HEREIN SHALL BE CONSTRUED TO GRANT ANY RIGHTS OR LICENSE TO USE ANY SOFTWARE OR OTHER INTELLECTUAL PROPERTY IN ANY MANNER OR FOR ANY PURPOSE NOT EXPRESSLY PERMITTED BY SUCH LICENSE AGREEMENT.

15. Limitation of Liability

IN NO EVENT SHALL WPGDADAGO BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST SAVINGS, OR LOSS OF BUSINESS OPPORTUNITY) ARISING OUT OF OR RELATING TO ANY PRODUCT, EVEN IF WPGDADAGO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT SHALL THE LIABILITY OF WPGDADAGO RELATING IN ANY WAY TO ANY PRODUCT EXCEED THE PURCHASE PRICE FOR THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ASSERTED FOR SUCH LIABILITY, WHETHER IN CONTRACT, TORT, WARRANTY OR OTHERWISE. YOU ACKNOWLEDGE THAT THE AMOUNTS PAYABLE FOR THE PRODUCTS ARE BASED IN PART ON THESE LIMITATIONS, AND YOU FURTHER AGREE THAT THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

16. Force Majeure

WPGDADAGO will not be liable for delays in delivery or any failure to perform its obligations due to reasons beyond its reasonable control, including but not limited to, any factors arising out of the original manufacturers, material shortages, labor disputes, transportation delays, unforeseen circumstances, acts of God, acts or omissions of other parties, acts or omissions of civil or military authorities, Government priorities, fires, strikes, floods, severe weather conditions, computer interruptions, terrorism, epidemics, quarantine restrictions, riots or war. The time of delivery or execution of WPGDADAGO will be extended by a period of such delay or WPGDADAGO may inform you in advance (not obligatory) that you may choose to cancel any order or the remaining part thereof.

17. Applicable Law; Dispute Resolution; Limitation on Actions.

The terms of this order are governed by the laws of the Republic of China and shall not apply the principle of conflict of laws. The United Nations Convention on Contracts for the International Sale of Goods (1980), the United Nations Convention on the Limitation Period in the International Sale of Goods and the Uniform Computer Information Transactions Act and its enforcement in each jurisdiction and subsequent amendments, shall not apply to these Conditions of Order. Any dispute or claim arising from or in connection with your use of this Website, the Service or the content of this Website shall be governed by the relevant laws of the Republic of China. You hereby agree that the Taiwan District Court in Taipei shall be the court of first instance and such consent shall be irrevocable. You further acknowledge that WPGDADAGO’s rights in its intellectual property are of a special, unique, extraordinary character, giving the peculiar value of those rights, the unauthorized use, disclosure, or loss of which may not be readily estimated and adequately compensated for in monetary damages.

18. General Provision

These Conditions of Order constitute the entire agreement of the parties with respect to the subject matter hereof. If WPGDADAGO does not pursue claim against a breach or non-performance hereunder, it shall be construed as a waiver to pursue claim against any preceding or subsequent breach or non-performance. If any part of the Conditions of Order are determined by a court of competent jurisdiction or competent arbitrator with jurisdiction over a dispute to be invalid or unenforceable, it will not affect any other provisions of the Conditions of Order and all of which will remain in full force and effect, and where practicable, such court or arbitrator shall have the authority to modify any invalid or unenforceable provision to reflect, as accurately as possible, the intention of the parties. No rights, duties, agreements or obligations hereunder, may be assigned or transferred by operation of law, merger or otherwise, without the prior written consent of WPGDADAGO. These Conditions of Order and the relevant subject matter (including but not limit to the purchase of Products) do not constitute any joint venture, partnership, employment, or agency relationship between you and WPGDADAGO or its suppliers. The obligations, rights, terms and conditions hereof will be binding upon and applicable to the benefit of the parties hereto and their respective authorized successors and principals.

19. Changes of the Conditions of Order

WPGDADAGO reserves the right to change the terms of these Conditions of Order without notice. You should read these Conditions of Order before purchasing the Products and if your purchase is made after any change to these Conditions of Order, you will be deemed to agree to the current Conditions of Order. When there are changes or updates made to the Conditions of Order, the latest copy with the “latest revision date" will be updated accordingly. By becoming a registered user of certain functions on this Website, you agree, as part of this process, that you agree to receive e-mails sent to you at the sole discretion of WPGDADAGO to inform you of changes to the Conditions of Order and/or other policies of the WPGDADAGO. You may reject this default provision by choosing not to accept these emails. Notwithstanding any provision to the contrary in these Conditions of Order, WPGDADAGO may unilaterally decide to change these Conditions of Order and such changes shall be binding upon you and WPGDADAGO.

Governing Version

If there is any discrepancy between the other language versions and the Chinese version of these Conditions of Order, the Chinese version shall prevail.

QUESTIONS OR ADDITIONAL INFORMATION. If you have questions about the Conditions of Order or wish to obtain additional information, please send an e-mail to ec.service@wpgo2o.com。

Date of the latest version
June 14, 2016

WPG Privacy Statement

Current version dated January 01, 2023

WPG Holdings, a Taiwan corporation, and its affiliates (collectively, “WPG”, “we”, “our” or “us”) values your privacy. We commit to protect your privacy with the highest level of security. To understand how we process your personal information, please read this Privacy Statement (hereinafter this “Statement”) carefully:

What is personal information?

Personal information means data that can be used to identify, or can reasonably be linked directly or indirectly to, an individual. Identification can be by the data alone or in conjunction with any other data in our possession. Examples of personal information include your name, birthdate, location, country of residence, photographs, email address.

Personal information we collect and the purposes of collection

We will use automatic or non-automatic methods permitted by the laws and regulations to process your personal information. The chart below outlines, by the business process involved, the types of personal information we collect under such process, the purpose of collection and processing, and how we process the personal information. We also describe how you can manage your personal information with us.

Process	Information we collect	Purpose of collection; how we process; how you manage your information	Legal basis of processing
Website Log in and Registration	- Name - Email address - Phone number - Your corporation’s name - Weibo ID - WeChat ID - Country of location	To purchase products or access our services on our WPG’s website, you must register with us and create an account. To keep your account secure, you need to create a password for your WPG’s account. After you successfully register the account, you may use your phone number or email address to log in. When you register the account, we will collect your name, e-mail address, phone number, your corporation’s name, and your country of location. We will further send you a verification message to your phone number and/or email address in order to verify your identity. If you choose to access WPG’s website with your WeChat account or Weibo account, we will collect your WeChat account information and Weibo account information, excluding your nickname, profile photo, account name, and other personal information. However, after you access WPG’s website with your WeChat account or Weibo account, we may further request you to provide your name, email address, phone number, and the name of your corporation in order to complete your account information. If you refuse to provide the personal information specified in the left column by not registering or logging in an account, you will not be able to purchase products and access services provided in our website. If you only need to browse or do searches in our website, you may choose not to register or log in to an account. Please note that the account of DaDaGo, DaDaTong, DaDaPin, and DaDaBang are the same subject to certain conditions. You may access these four websites by using the same account.	As necessary for the performance of contracts With your consent
Online Shopping and Payment	- Recipient's name - Recipient’s address - ZIP code - Recipient’s contact phone number - Email address - Bank account information - PayPal ID - Alipay ID - WeChat Pay ID	When you purchase the products or services on WPG’s website, we will request you to provide, at least, recipient's name, recipient’s address, ZIP code, and recipient’s contact phone number to ensure that the products or services you’ve ordered will be delivered on time. In addition to the above personal information, the following information will also be included in the order documents: the order number which is auto-generated by the order system, the products or services you’ve ordered, the specific time you place the order, the order amount, your payment method, and the time of payment. When you process payment for your orders, we will direct or ask you to websites of online payment service providers or ask you to remit payments to our bank accounts offline. If you choose to pay by Paypal, Alipay or WeChat Pay, we will share the information of your order number and your order amount with the online payment service providers who provide you with online payment services in order to ensure that your payment has been processed. When you wire your payment to us, we will receive a remittance receipt with your account name and bank account information. We accept only payment in USD, NTD and RMB. Clients who pay in USD may choose to pay by Paypal. We will receive your name, the address you registered on Paypal and your Paypal ID. Clients who pay in RMB may choose to pay by Alipay or WeChat Pay. We will receive your account ID from Alipay and WeChat Pay.	As necessary for the performance of contracts With your consent
Refund	-Identification Documents	When you ask for a refund, we will ask you to provide your identification document to collect the name and profile photo on the identification document in order to verify your identity and to verify that the refund is actually requested by you. You may take measures to keep confidential your personal information other than your name and your photo on the identification document (e.g. blocking out or deleting the information).	As necessary for the performance of contracts With your consent
Advertising	- Email address - Phone number - Weibo ID - WeChat ID - Facebook ID - LINE ID	If you are interested in our activities or our products and services, you may receive our advertisements and promotional news. To deliver the such information to you, we will collect and use your email address, phone number, Weibo ID, WeChat ID, Facebook ID, LINE ID. We will periodically/non-periodically send newsletters to your email account, Weibo account, WeChat account, Facebook account, and LINE account. If you refuse to receive the newsletter, please click the “unsubscribe” button at the bottom of the newsletter. We will send advertising text messages to your phone number. If you refuse to receive the text messages, you may deliver your requests through the following channels: (1) Access the “Contact Us” page on WPG’s website to deliver your requests; (2) Send back an alphabet “T” as the text message (this option is only applicable to phone numbers registered in certain countries). You may share the news we posted to your Weibo account, WeChat account, Facebook account, LINE account, and LinkedIn account. If you do so, we will document your WPG account which have shared the news we posted. If you refuse to provide the personal information specified in the left column, you are not able to receive our services relating to the advertising activities.	As necessary for the performance of contracts With your consent
Communications and Online Quotation	- Name - Email address - Phone number - Company name - Country of location or address	When you access the “Contact Us” or “Quote” page on WPG’s website, we will collect your name, email address, phone number, company name, and your country of location or address in order to contact you to respond to your queries or for providing feedback to your suggestions. We will use the information you provide for contact purposes only. If you are the contact person of a company, we will collect your name and your company’s contact information. We will use the information you provide for business purposes only.	As necessary for the performance of contracts With your consent
Customer Services and Post-sales Services	- Account information - Order information - Contact information	When you contact us or communicate with us regarding any pre-sales, sales, or post-sales issues, our customer services function and post-sales services function will collect your account information, order information, contact information, and other personal information you actively provide to us in order to identify you and provide you with our feedback. You may use our online customer service function to contact us anonymously. Please note that we will store the online customer service chat history for internal analytics purposes, but the information we store will not include your personal information.	As necessary for the performance of contracts With your consent
Browsing the Website	- Cookies - IP address - Device identifier - URL - Computer information and connection information	When you access our website, we will collect your cookies, IP address, device identifier, URL, computer information and connection information; for example, the operating system you are using, your device and software information, the type of the browser, the language of the browser, the version of the browser, access time, the internet, and other internet activities. We will use the information you provide to personalize your service experience to improve our services and products, and to prevent fraudulent activity, improve security, and to maintain the integrity and safety of our information technology system. You could disable or decline some cookies for our websites and services. For more details of the collection and use of Cookies, please refer to our Cookie Policy at each WPG website or our standard Cookie Policy .	As necessary for the performance of contracts With your consent

Where you have authorized sharing of account information of your account with third parties (such as WeChat, Weibo, QQ, Line, Facebook) to your WPG website account, we may obtain from such third parties your account information after you agree to this Statement, so that you can directly access our WPG website through your third party accounts. We will use your personal information in accordance with our agreement with such third parties, after verifying the legitimacy of the source of the personal information, and subject to the relevant laws and regulations.

If we seek to use your personal information for other purposes not described in this Statement, or if we seek to use personal information collected for a specific purpose for other purposes, we will always seek your prior consent.

Retention and deletion

We retain your personal information within the following time periods, whichever is longer:

a) within the minimum duration necessary for fulfilling the above purposes and conducting relevant business;

b) within the period if we are required by applicable laws or regulations to retain the information; or

c) as long as necessary to assist with any governmental and judicial investigations, to initiate or defend legal claims or for the purpose of civil, criminal, or administrative proceedings.

After the above periods have expired, we will delete or anonymize your personal information in accordance with applicable legal requirements.

Please note that all personal information provided by you when using our products and/or services will continue to be used by us for the duration of your use of our products and/or services, unless you delete the personal information or refuse to allow us to collect your personal information by adjusting system settings.

If you request to delete personal information in the course of using our products and/or services, some products and/or services may no longer be available to you.

When you cancel your account, we will stop using your personal information, and will delete or block and anonymize your personal information.

Data transfers

Your personal information will be treated as strictly confidential and will be shared only in the following circumstances:

a) With your prior consent.

b) To our affiliated entities within our global group of companies and branches worldwide to provide you our services, for internal administration purposes, to detect and deal with data breaches, illegal activities, and fraud, and to maintain the integrity of our information technology systems.

c) To third party service providers whom we sub-contract to work on our behalf or for us and therefore may have access to your information only for the purposes of performing services on our behalf and under obligations similar to those in this Statement. The services provided by these service providers are categorized as follows:

i) Information analysis services and information testing services: In order to better optimize our website and services, we will share or provide the information we collect to third party service providers that provide such optimization services. We will de-identify your personal information before sharing or providing it to such third party service providers. If some information cannot be de-identified, we will obtain your individual consent before sharing or providing it.

ii) Personal information audit and information management: In order to obtain professional audit and information management services, we may share or provide the information we collect to third party service providers that provide such audit services.

iii) Personalized services: In order to better personalize and improve our services to you, we may share or provide your personal information to third party service providers who provide such personalization services and business partners who assist us to provide you our services, including but not limited to credit card services and payment services.

iv) As necessary to comply with applicable laws and regulations, the requirements of legal process, or mandatory administrative or judicial requirements, including detecting and dealing with data breaches, illegal activities, and fraud, we may share or provide your personal information to third party service providers who provide such relevant services and/or to parties as required by laws and regulations, legal process or administrative or judicial requirements.

In all instances of data transfers, we will inform you in advance of the name of the recipient, the contact details, the purpose of processing, the manner of processing, and the type of personal information involved. We will ask the data recipient to fulfill their data protection responsibilities and obligations as stipulated by the relevant laws and regulations and our data transfer agreements with them.

International data transfers

As noted above, WPG may transfer your personal information to the above-mentioned recipients who may be in countries other than the country in which you reside. Although these countries may have data protection laws that are different to the laws of the country you reside in, we ensure appropriate safeguards in place so that your personal information will remain protected in accordance with this Statement.

Data from Minors

WPG’s products and services are not designed nor intended to be used by children under 16 years of age. If children under the minimum age of the relevant jurisdiction must use WPG’s products and services, explicit parental consent must be provided and verified. If WPG is notified or discovers that data collected is from a child under the minimum age, WPG will take procedures to delete the information as soon as possible.

Your rights over your data

In accordance with applicable data protection laws, you may exercise the following rights over your personal information upon our satisfactory verification of your identity:

a) You may request to access your personal information that we collect about you or request a copy of your personal information, provided that your request will not adversely impact WPG or others’ interests and rights and except as otherwise required by law and regulations. If you wish to exercise your right of access, you can view your personal information, linked accounts, order history and other information by logging into your account on our website. If you are not able to access to your personal information through our website, you may contact us at any time through the means set forth in the "Contact Us" section below, and we will respond to your request for access within 30 days (or within the period required by applicable law).

b) You may request WPG to supplement or correct your personal information, provided that you are able to provide a reasonable explanation. You may contact us through the methods listed in the "Contact Us" section below to request that we supplement or correct your personal information.

c) You may request WPG to cease processing or erase your personal information, provided that WPG has no legal grounds to keep processing your personal information. Where we act on your deletion request, we will also notify the entities from which we received your personal information to request its timely deletion, unless otherwise required by law or regulation or unless these entities have your independent authorization. When you delete information from our Services, we may not immediately delete the corresponding information from our backup system, but we will delete the information when the backup is updated.

d) You may notify us to change the scope of your consent:

i) Each of our business functions requires some basic personal information in order to complete its tasks. You may provide or withdraw your consent to the collection and use of additional personal information collected at any time.

ii) You may change the extent to which you authorize us to continue collecting personal information, or withdraw your authorization by deleting information, turning off device features, making privacy settings on web pages, etc. You may also withdraw your authorization for us to continue to collect your personal information for a particular session by logging out of your account. When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the processing of personal information that was collected based on your prior authorization.

iii) If you do not want to receive promotions and advertisements from us, you can unsubscribe at any time by using the unsubscribe form we provide.

e) You may cancel your previously registered account at any time by contacting us as set forth in the "Contact Us" section below to request a cancellation or for additional advice. Upon cancellation of your account, we will cease providing you with products or services and, at your request, delete your personal information, except as otherwise required by laws or regulations.

f) For some business functions, we may make decisions based solely on non-manual automated decision-making mechanisms, including information systems, algorithms, etc. If these decisions significantly affect your legal rights, you have the right to request an explanation and to refuse to allow us to make decisions based solely on automated decision-making mechanisms. If these decisions significantly affect your legal rights, you have the right to request an explanation and the right to refuse to allow us to make decisions that significantly affect your personal rights through automated decision-making only, and we will provide appropriate remedies to protect your personal rights.

For security purposes, in making the above rights requests, you may be required to provide a written request. We may also ask you to verify your identity before we process your request. We will respond to your written request and verification of identity as soon as possible after we receive your information.

In principle, we do not charge a fee for reasonable requests, but we reserve a right to charge a fee for repeated requests that exceed reasonable limits, as appropriate. We may deny requests that are unreasonably repetitive, require excessive technical means (for example, requiring the development of new systems or a fundamental change in current practices), pose a risk to the legal rights of others, or are highly impractical (for example, involving the backup of information stored on tapes).

We may not be able to respond to your request in the following circumstances:

a) for compliance with a legal obligation which requires processing by a law or regulation to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

b) for reasons of public interest in the area of public health;

c) for the establishment, exercise or defense of legal claims.

Security

We have used industry-standard security measures to protect the personal information you provide to us in order to prevent your personal information from unauthorized access, public disclosure, use, modification, damage or loss. We take all reasonably practicable measures to protect your personal information, including but not limited to appropriate encryption, de-tagging, and other security technology measures.

We have implemented technical and organizational security measures to protect and store your personal information. Such measures include, for example, limiting the permissions of those who process personal information to only those employees and authorized service providers who need to know such information pursuant to the purpose of this Statement, and other security technology measures, and implementing other administrative, technical and physical safeguards.

We will take all reasonably practicable steps to ensure that no irrelevant personal information is collected and that the personal information that is collected is managed in a categorical manner. We will retain your personal information only for the period of time explained in this Statement, unless an extended retention period is required or permitted by law. After the retention period, we will delete your personal information or anonymize it as required by applicable law.

We have established internal management systems and operating procedures to ensure that your personal information is processed and protected in a lawful manner.

Because of the inherent risks associated with the Internet as an open global communications system, we will use our best efforts to protect our systems, websites, operations and information from unauthorized access, use, modification and disclosure, but we cannot guarantee that any information transmitted or stored on our systems will be free from intrusion by others (e.g., hackers).

How to contact us

If you have any questions about this Statement or intend to exercise any of the above rights, please send your request to this email: wpgh_privacy@wpgholdings.com

Changes to Statement

We may make amendments to this Statement when needed to reflect changes in our privacy practice. We will notify you of such amendment through our website or send the amendment to your email address. We encourage you to regularly review this Statement to understand how your data is handled.

Additional Information for Residents in other Jurisdictions

WPG is a multinational group with companies and operations all over the world. Some of our businesses primarily operate in Taiwan and Mainland China. By using our services and providing us with your information, you acknowledge and understand that the transfer, storage and processing of your personal information may be performed in countries other than the country in which you reside. WPG may be required to supplement the Statement under the laws of other countries. If you are a resident of such other countries, you may find out more information about your privacy rights in the following parts.

Additional information for EU residents

When you are in the European Union, the European Regulation (EU) 2016/679, also referred to as the “General Data Protection Regulation” or “GDPR”, applies to the collection and processing of your personal information by WPG.

If WPG is not able to obtain a valid consent to process your personal information from you, WPG may still collect and process your personal information based on the following legitimate interests of WPG or a third party:

a) Implementation and operation of a group-wide organizational structure and group-wide information sharing;

b) Right to freedom of expression or information, including in the media and the arts;

c) Prevention of fraud, misuse of company IT systems, or money laundering;

d) Direct marketing to WPG’s existing clients;

e) Operation of a whistleblowing scheme;

f) Physical security, IT and network security;

g) Internal Investigations;

h) Proposed mergers and acquisitions

In the above circumstances, you may object to such processing based on the legitimate interests of WPG or a third party (except direct marketing), unless WPG has compelling legitimate grounds for the processing which override your interests, right and freedoms. You may also choose to opt out of direct marketing from WPG at any time; in such case, WPG will stop sending you marketing materials or personalized content without undue delay.

In addition to the right of objection and the rights described in the section “Your rights over your data” of this Statement, you also have the right to withdraw your consent to WPG’s processing of your data at any time, provided that the processing is based on your consent, and the right to transmit your personal information provided by you to another entity designated by you in a structured, commonly used and machine-readable format. However, WPG will refuse your request to transmit your personal information if the processing of such personal information is not based on your consent or a contract with you or is not carried out by automated means.

If WPG transfers your personal information from EU to non-EU region, we will adopt appropriate measures such as the standard contractual clauses to safeguard your personal information and your privacy rights where the recipients are not located in countries subject deemed to have an adequate level of data protections by the European Commission.

WPG’s representative for GDPR purposes in the European Union is [WPG EMEA B.V.], with registered address in [Zekeringstraat 42, 1014BT Amsterdam]. If you have any concerns or any questions about your privacy rights, you may contact us by using the methods described in the section “How to Contact us” of this Statement or by communicating with our DPO email address (DPO@wpgholdings.com). If you are not satisfied with our response, you may contact the competent supervisory authority of your place of residence. In this link you can find the contact details of the supervisory authority in EU.

Additional information for Singapore residents

When you are in Singapore, the Singapore Personal Data Protection Act 2012 shall also apply to the collection, processing and use of your personal information by WPG. If the processing of your personal information is based on your consent, including your agreement to provide your personal information due to the contract between you and WPG, you may have a right to withdraw your consent at any time by giving a reasonable notice to wpgh_privacy@wpgholdings.com .

Additional information for South Korea residents

When you are in South Korea, the South Korea Personal Information Protection Act shall also apply to the collection, processing and use of your personal information by WPG.

The deletion procedures and methods are as follows:

a) Deletion Procedure: WPG will delete personal information after the retention period is expired. The retention period is decided in accordance with the purpose of the collection and use or the legal requirements to retain personal information.

b) Deletion Methods: WPG will dispose of the personal information contained in documents or in paper form by way of physical destruction, such as shredding, of all such documents containing personal information. If the personal information is in electronic form, WPG will use appropriate tools or techniques to complete their deletion or exclude from further processing permanently and irreversibly.

You are entitled to exercise all the rights described in the Section “Your rights over your data” in this Statement. However, please note that WPG may charge a reasonable fee within the scope of the actual cost if you request for right of access.

Additional information for California residents

If you reside in California, the California Consumer Privacy Act will apply to the collection, processing and use of your personal information by WPG. If you are a California resident, you have the right to request, up to two times each year, access to categories and specific pieces of personal information about you that we retain. You also have the right to request WPG to delete your personal information, subject to legal exceptions.

Please make your requests through the designated email address specified in the Section “How to contact us” in this Statement, or by the toll-free number: [888-WPG-8881]. If you authorize an agent to make requests on your behalf, please provide your agent a signed permission for him/her to make requests. Before responding to your requests, we may need to verify your identity or the identity of your authorized agent. We may contact you through the contact details you provide in your member account to confirm the authenticity of the requests. Therefore, please make sure your contact details are up-to-date. If WPG fails to verify your identity, we may refuse the requests you make. You also have a right not to receive discriminatory treatment by WPG for the exercise of your privacy rights.

For the personal information we have collected in the preceding 12 months, the source of the personal information and the purposes of collection, please refer to the section “Personal information we collect and the purpose of collection” in this Statement.

WPG does not sell your personal information.

Additional information for residents of the Mainland China

If you reside in the Mainland China, the Personal Information Protection Law of the People’s Republic of China (hereinafter “PRC PIPL”) will apply to the collection, processing and use of your personal information by WPG.

Please note that pursuant to the PRC PIPL, WPG is not required to obtain your consent before collecting and processing your personal information under the following circumstances:

a) Collecting and processing your personal information is in relation with national security and/or national defence security.

b) We process your personal information which has been disclosed to the public by you or, if you are a minor, by your parent or guardian to the extent that the processing will not cause major influence on your rights and interests.

c) We collect your personal information which has been lawfully disclosed; for example, collecting through lawful news reports or through government information.

Please note that pursuant to the PRC PIPL, WPG may disclose your personal information to the public under the following circumstances:

a) Obtaining your explicit consents.

b) Disclosing your personal information as required by laws, legal process, litigation process, or requested by the authority.

Please note that pursuant to the PRC PIPL, WPG may transfer, share, provide, disclose your personal information to the public without your consents under the following circumstances:

a) Processing your personal information to the public is in relation with national security and/or national defence security.

b) Processing your personal information as required by laws, legal process, litigation process, or requested by the authority.

c) We process your personal information which has been disclosed to the public by you or, if you are a minor, by your parent or guardian to the extent that the processing will not cause major influence on your rights and interests.

d) We collect your personal information which has been lawfully disclosed; for example, collecting through lawful news reports or through government information to the extent that the collecting will not cause major influence on your rights and interests.

Please make your requests through the designated email address specified in the Section “How to contact us” in this Statement. Please note that in addition to the circumstances described in the section “Your rights over your data” of this Statement, pursuant to the PRC PIPL, WPG may not be able to respond to your request in the following circumstances:

a) The request is in relation with national security and/or national defence security.

b) There is sufficient evidence showing that you make the request without faithful intention or showing that you are abusing your right.

HomeReturn & Reimburse

Q1: What kinds of condition could request to return goods?

Unless there is written agreement with WPG E-Commerce, we do not agree to any return of the Products.

Q2: Can I return the item(s) which is/are found to be wrongly ordered when received?

Sorry, can’t rerun the item(s) if you found it’s wrongly ordered. Once the payment is made which represents that the buyer(s) accept the order as well as the terms and conditions of our website.

Q3: How to apply for return goods? Is there time limit to return?

There is time limit for return, please follow instructions:

1. Please send an e-mail to our online customer service on this Website within 14 days from the date of shipment to apply RMA (Returned Material Authorization):

a. clear photos of product including the outer packaging with product label and the Product.

b. together with a complete test report for quality problem.

On Line Service email： ec.service@wpgo2o.com

Procedures of applying RMA

We will process your RMA request within reasonable period of time upon receipt of your application and will send you an RMA reference number if it is verified and confirmed to be our responsibility to rectify the issues submitted in the RMA request.

2. Each RMA reference number will be valid for 7 days. You must return the Product to the address specified by WPG E-Commerce within 7 days from the date of your receipt of RMA reference number.

3. If you are not able to return the product within 7 days, the RMA reference number will be considered as invalid and WPG E-Commerce will cancel your said application. If you return the Product to us after the cancellation, WPG E-Commerce shall have the right to reject the return of the Product and your application.

Q4: How can I return/exchange those wrongly shipped items?

Please follow the time limit instructions in Q3 above.

1. Once the item(s) received is not conformed to your order, please contact us immediately by e-mail, attaching with clear photos which include packaging box (with carton shipment label) and item(s) (with label).

2. Once we confirmed the item(s) is/are wrongly shipped, an RMA (Returned Material Authorization) number will be provided. Please send back the wrong item(s) in original packing to the address assigned. We will refund the amount of wrongly shipped item(s) upon receipt of your return.

3. Please be kindly noted that all returns should be unwrapped, in original packaging and in resalable condition, otherwise, return will not be accepted.

Q5: How to apply for Quality problem?

If you find the product has quality problem upon reasonable inspection, please send an e-mail to our online customer service on this Website within 14 days from the date of shipment:

a. With clear photo of the Product, including the outer packaging with product label and the Product

b. With a complete test report

c. Specifying that it is an application for “Return Material Authorization (RMA)”

Q6: How long could get the refund of RMA after I shipped out the RMA goods to the assigned destination?

It will take 7-14 working days to process refund upon receiving the return goods.

Live Chat Help

A. Terms of Use

1. Visiting the website

2. Intellectual Property Rights

3. Disclaimer

4. Additional Disclaimer

5. LIMITATON OF LIABILITY。

6. Other Prohibited Users’ Behaviors

7. Information provided by Users

8. Confidentiality

9. Applicable Law; Dispute Resolution

10. General Provision

11. Changes of the Terms of Use

Governing Version

Questions or Additional Information

Date of the latest versionJune 14, 2016

B. Conditions of Order

1. Order Validation and Acceptance

2. Quantity Limitations

3. Electronic Communication

4. Currency Information

5. Pricing and Product Information

6. Payment

7. Shipping charges

8. Certificate of Ex-change

9. Taxation

10. Out of Stock and Shortage of Goods

11. Return Policy

12. Sales Compliance

13. No Use as Key Components

14. Disclaimer of all other Warranties

15. Limitation of Liability

16. Force Majeure

17. Applicable Law; Dispute Resolution; Limitation on Actions.

18. General Provision

19. Changes of the Conditions of Order

Governing Version

Date of the latest versionJune 14, 2016

WPG Privacy Statement

Current version dated January 01, 2023

What is personal information?

Personal information we collect and the purposes of collection

Retention and deletion

Data transfers

International data transfers

Data from Minors

Your rights over your data

Security

How to contact us

Changes to Statement

Additional Information for Residents in other Jurisdictions

Additional information for EU residents

Additional information for Singapore residents

Additional information for South Korea residents

Additional information for California residents

Additional information for residents of the Mainland China

Date of the latest version
June 14, 2016

Date of the latest version
June 14, 2016